- Open PR
- Click Manage Checks in the Primary Task box
- Click Print Unprinted Direct Deposit link on the View tab
- Set the Quick Search filter to the following:
- Check Date Rage = Date of the Pay Checks / Direct Deposits
- Employee = Leave blank to show all employees, otherwise enter the name of employee
- Type = Direct Deposit
- Status = Cleared
- Click Search button
- Verify the list of emails to resend
- Keep in mind ALL employees listed with the email option selected will receive an email.
- To limit the list, you may want to use the Advanced search button or send emails individually as needed
- Click Send Email button
- A warning message letting you know these Direct Deposit Advice have already been emailed or printed once. Do you want to send them again?
- Click Yes button to send email
- Look for confirmation email in the Reply To: email (where the confirmation email usually goes) to insure all emails were sent
If you have further questions please contact our support by
Submitting a support request online
Call the Pontem Support Line - 888.237.8531
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